5kdb Terms and Conditions — For All Users
This document outlines in detail all conditions for using the 5kdb platform, including account policies, bonus rules, and important information on responsible gaming.
These Terms and Conditions ("Terms") apply to the use of the 5kdb platform and all its associated services. By registering on 5kdb or using the platform, you are considered to have accepted all the Terms listed below. If you do not agree with these Terms, please refrain from using the platform. These Terms and Conditions may be updated at any time; in the event of changes, we will post a notice on the platform.
1. Definitions and Applicability
1 General Definitions
The terms used in these Terms and Conditions are defined as follows:
- "Platform" refers to the 5kdb website, app, and all associated services.
- "User" refers to any person who has registered on or is using the platform.
- "Account" refers to each user's own registered account.
- "Bonus" refers to any incentive or reward offered by the platform.
- "Transaction" refers to any financial activity carried out through the platform.
These Terms are governed by the laws of Bangladesh and apply equally to all users of the 5kdb platform.
2. Eligibility and Account Registration
2.1 Age and Eligibility Requirements
To use the 5kdb platform, a user must meet the following eligibility criteria:
- The user must be 21 years of age or older. This platform is open only to those aged 21 and above.
- The user must provide true, accurate, and complete information at the time of registration.
- Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
- An account may not be created on behalf of another person or using another person's information.
2.2 Account Security
The user is fully responsible for the security of their own account. It is the user's responsibility to keep their password confidential, not share account details with third parties, and immediately notify the 5kdb support team of any unauthorized access to the account.
3. Deposit, Withdrawal and Payment Policy
3.1 Deposit Terms
The following conditions apply to making deposits on the 5kdb platform:
- The minimum deposit amount is ৳200 for each payment method.
- Accepted payment methods: bKash, Nagad, Rocket, and Upay.
- Providing the correct reference number and details at the time of deposit is mandatory. 5kdb will not be responsible for delays or failures caused by incorrect information.
- Funds deposited into the account may only be used for legitimate gaming purposes.
- Depositing funds for money laundering or any other illegal purpose is strictly prohibited.
3.2 Withdrawal Terms
The following rules must be followed for withdrawals:
- The minimum withdrawal amount is ৳1,000.
- The standard processing time for withdrawal requests is 30 minutes to 3 hours.
- Withdrawals will only be made to the user's own registered payment account — not to third-party accounts.
- If account verification is not completed, the withdrawal process may be delayed.
- Withdrawals cannot be made before the wagering requirements of an active bonus are fulfilled.
- 5kdb reserves the right to temporarily suspend withdrawals in the case of unusual or suspicious transactions.
4. Bonus and Promotion Policy
4.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to ৳10,000. The following conditions must be met to receive this bonus:
- The wagering requirement for the bonus is 15 times the original bonus amount.
- After receiving the bonus, the wagering requirement must be fulfilled within the specified time period.
- Among bets placed with bonus funds, only legitimate gaming activity will count toward the wagering requirement.
- The welcome bonus cannot be claimed more than once from the same person, household, device, or IP address.
4.2 General Bonus Rules
The following general rules apply to all types of bonuses and promotions:
- A bonus may only be used once, unless specifically stated otherwise.
- Multiple bonuses cannot be combined at the same time.
- If a withdrawal is made before the bonus conditions are fulfilled, the bonus and all winnings earned from it will be forfeited.
- 5kdb reserves the right to modify, suspend, or cancel any bonus offer.
- Attempting to obtain bonuses through fraudulent means may result in account termination.
5. VIP Program and Loyalty Rewards
5.1 VIP Tiers and Benefits
The 5kdb VIP program has three tiers, with weekly cashback provided at each level based on the user's activity:
- Bronze: Up to 0.5% weekly cashback.
- Silver: Up to 1.0% weekly cashback.
- Gold: Up to 1.5% weekly cashback.
Through regular and active participation, users have the opportunity to advance to higher VIP tiers. Detailed benefits for each tier can be found on the VIP page of the platform.
5.2 General VIP Program Conditions
- VIP benefits apply only to active and verified accounts.
- VIP benefits may be withdrawn if an account is closed or in the event of a rule violation.
- Cashback payments are at the discretion of 5kdb and are not a guaranteed legal entitlement.
- 5kdb reserves the right to modify the terms of the VIP program.
6. User Code of Conduct
6.1 Prohibited Activities
The following activities are strictly prohibited on the 5kdb platform:
- Attempting to win through fraud, collusion, or any other dishonest method.
- Exploiting system vulnerabilities or bugs to gain an unfair advantage.
- Using bots, automated software, or any other unauthorized technology.
- Behaving disrespectfully toward other users or 5kdb staff.
- Participating in money laundering or other illegal financial activities.
- Abusing bonuses by creating multiple accounts.
7. Intellectual Property Rights
7 Copyright and Intellectual Property
All content on the 5kdb platform — including logos, designs, software, text, graphics, images, and all other elements — is the exclusive property of 5kdb or its licensors. No user may reproduce, distribute, modify, or use this content for commercial purposes without prior written permission.
Game content providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, etc.) are the owners of their respective intellectual property. No trademark, logo, or content belonging to these organizations may be used without authorization.
8. Privacy and Data Protection
8 Use of Personal Information
5kdb gives the highest priority to the privacy of users' personal information. Details on how your personal information is collected, stored, and used can be found on our Privacy Policy page.
- Information provided at the time of registration will be used for account verification and service delivery purposes.
- All data is stored securely using SSL encryption technology.
- No personal information is sold or transferred to third parties beyond what is covered by our privacy policy.
- Information may be shared with authorities when required by law.
9. Limitation of Liability
9.1 Platform Liability Limits
5kdb strives to provide uninterrupted service; however, 5kdb will bear no liability in the following situations:
- Service disruptions caused by technical issues, server outages, or internet connectivity problems.
- Account security being compromised due to the user's own negligence or because of a third party.
- Force majeure events such as natural disasters, government directives, or other unforeseen circumstances.
- Financial losses arising from gaming outcomes — gaming always carries financial risk.
9.2 Acknowledgment of Gaming Risk
By using the platform, you acknowledge that online gaming carries the risk of financial loss. Play within your means and do not wager what you cannot afford to lose. To learn more about responsible gaming, visit our Responsible Gaming page.
10. Account Termination and Suspension
10.1 Termination by 5kdb
5kdb may temporarily suspend or permanently terminate any account in the following circumstances:
- Violation of any provision of these Terms and Conditions.
- Registering with false or incomplete information.
- Fraudulent activity or bonus abuse.
- By direction of authorities for legal reasons.
- Remaining inactive for an indefinite period.
10.2 Closure by the User
Any user who wishes to voluntarily close their account may contact the support team via 24/7 live chat or email ([email protected]). It is advised to withdraw all valid balances before closing the account.
11. Responsible Gaming Commitment
11 Responsible Gaming Provisions
5kdb firmly believes in responsible gaming and provides the following tools to ensure the well-being of users:
- Setting Deposit Limits: Users can set their daily, weekly, or monthly deposit limits.
- Self-Exclusion: The option to voluntarily stop using the platform for a set period of time.
- Taking a Break: The option to take a break from gaming activity for a chosen period of time.
- Support: If any signs of gaming addiction appear, our support team is available 24/7 to provide help.
This service is for those aged 21 and above only. Stay aware of the risks of gaming addiction. For more information, visit our Responsible Gaming page.
12. Dispute Resolution
12 Complaints Process
In the event of a dispute or complaint, 5kdb follows the process below:
- First, the user will submit a complaint via 24/7 live chat or by email at [email protected].
- The 5kdb support team will review the matter and try to resolve it as soon as possible.
- In complex cases, the matter will be escalated to higher authority and the user will be kept updated.
- The final decision of 5kdb, in light of these terms and conditions, will be considered binding.
13. Amendments & Contact
13.1 Policy on Amendments to Terms
5kdb reserves the right to change these terms and conditions at any time. For significant changes, a notice will be published on the platform and registered users may be informed by email. Continued use of the platform after any changes will indicate that the user has accepted the new terms.
13.2 Contact Us
If you have any questions or comments about these terms and conditions, please contact us:
- 24/7 Bangla Live Chat — available directly on the platform.
- Email: [email protected]
You can also visit our other policy pages: Privacy Policy, Responsible Gaming, and FAQ.